Buyers Beware: First Premier Bank Platinum Credit Card Payment Policy

Credit-Building Credit Card Has Delays in Available Credit to Customers in Good Standing

Buyers beware of First Premier Bank's Platinum credit cards. Sure, using the card correctly can help to restore bad credit by building a credit history, but there is a major problem with the way First Premier Bank handles payments, as some Platinum credit card users are finding out.

First Premier Bank has a written security clause called Payment Verification in the payment policy which halts customer's available credit for a minimum of sixteen days after payments have been received and deducted from the remaining balance due. 

When a local bank employee was asked what the normal amount of time for a Payment Verification process was, she asserted that two or three days was common and that an amount of fourteen was surely not realistic. The clause, in its entirety or even in part, is only mentioned one place- the back of the written, mailed bill in very fine print.

There are numerous ways to pay on accounts, most of which does not require the customer to have even seen the paper bill. On the back of the First Premier Bank Platinum credit card is the website address and phone number of First Premier Bank. If a customer uses either of these two ways to contact and make payment, then the customer does not come in contact with a possible chance of finding the notice!

For one of First Premier Bank's Platinum credit card customers, this was a double smack because she had paid the balance in full and plus had a three dollar credit- all before she had received her first bill. She says, "I just wanted to raise my credit rating and gain some credit history, so I tried it out. I fell I got gypped because the web page that I made my payment at said it would post the same day because it was before 3:00 PM, Thursday. When it didn't post the next day, I called and was told my account had to go through a security process to ensure their payment. The man said many others had to go through this also and that I was warned on the back of my bill that it could take twenty or more days to receive credit. I feel I was mislead about the payment procedure at First Premier Bank. I hope not to find any other surprises."

First Premier Bank Website Address is http://www.firstpremier.com/