Will the End of Lay-away Be Wal-mart's Downfall?

It Could be a Problem This Holiday

By Heather Shockney, published Oct 25, 2006
Published Content: 155  Total Views: 671,620  Favorited By: 67 CPs
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Will the downfall of Wal-mart soon be upon us? If they do away with the law-away department I believe they will be losing a lot of customers. I have to agree with the article written by Brandy Ogden - Wal-mart Layway Department

Every year people start their back to school and Christmas shopping a few months early so they can place it on lay-away and have that time to make payments. Now that option is being taken away at the Wal-mart stores. I have done my shopping at Wal-Mart for years and every year I use the Wal-Mart layaway for my Christmas shopping. I have even used the Wal-Mart lay-away when I wanted to redecorate my bathroom. I put all the things I needed such as the shower curtain, throw rugs, curtains, and bathroom set on law-away until I could afford to pay it off. This way I new the items I wanted would be there when I was ready for them. People depend on Wal-mart’s lay-away program when it comes to holiday shopping. Someone on a fixed income might not be able to do much shopping at Wal-Mart now because they won’t have anyway of getting the items and paying for them on payments. Several customers I am sure will be switching where they do a lot of their shopping for holidays and back to school. Wal-Mart thinks they will save money by eliminating the layaway department, but I have to think they will lose money in the long run when all their loyal customers that depended on the lay-away to do their shopping will be finding other places to shop. Wal-marts said they are going to offer alternative financing programs to people. Well I hope they plan to include a program for low income or people that have bad credit. Sure we could use credit cards to do our shopping and be able to make payments on the items like we did with the layaway but if we did that we would have to pay interest.

Will the End of Lay-away Be Wal-mart's Downfall?

A lot of shopping carts will be empty with the closing of Wal-mart's lay-away program.

Credit: sanja gjenero

Copyright: sanja gjenero

Takeaways
  • Wal-mart needs to reconsider closing the Lay-away program.
  • Many customers will shop elsewhere.
  • Wal-mart's lay-away program was the only way some people could afford to do any holiday shopping.
Comments
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The layaway is just a way for the store to help you do what you obviously don't have the discipline to do yourself: Save money. Just save the money in a savings account and then go shopping (anywhere you want to)!

Posted on 01/02/2008 at 12:01:34 PM

 
i have 2 grandkids and 2 greatgrand grand kids that i have to buy for my granddaughter can't find a job she's been tryin all kinds of temperary services in riverdale illinois she crys all of the time because she wants to work to get her kids christmas and the only way is i put the clothes and toys in the walmart layaway i am 72 yrs of age and i work every day but i can't afford to pay cash for their things.please open up the layaway again.i live in ocala fl.34472

Posted on 12/08/2007 at 12:12:00 AM

 
i refuse to shop at walmart until they bring lay way back i will shop at kb toys toy-r-us and kmart and target thiers really not much price diffrence for groceries i will shop at windixie, sav-a-lot or the spanish groceries store or are local cheap spanish market. I refuse to let walmart not see what their actions have done walmart is no friend of mine!

Posted on 11/10/2007 at 11:11:00 AM

 
Ohh.. but you can't put clearance items in lay-away at K-mart though. 'cuz of the 7 days price adjustment!! $5 for lay-away fee + $5 cancellation fee (if needed to refund it all)

Posted on 08/02/2007 at 1:08:00 AM

 
Go shop at K-mart then.. they're still having a lay-away department.

Posted on 08/02/2007 at 1:08:00 AM

 
The only reason for going to W.M. was because of the layaway dept. Guess i'll be going to Target from now on.

Posted on 02/27/2007 at 2:02:00 PM

 
I always say Thank you when anyone helps me,whether it be an employee or someone off the street ,makes no difference to me I was taught manners.I don't really remember saying that it was the employees fault the Layaways were closing .I also don't care that it is Wal-mart closing the lay-away ,I would feel the same about any store I shop closing theirs.

Posted on 11/21/2006 at 5:11:00 PM

 
I just posted a comment then I read some of the others that are posted and I have some other things now to say. I work at wal-mart and some of your comments are really surprising. How many times have you been helped by someone at wal mart and afterwards did you say thank you. Now I am speaking to the general public. How many times, when you were standing in line, and the cashier has a problem, did you complain? We all have, even I have. Speaking for most, not all, employees, we work very hard at what we do. We have to take verbal comments from customers and there is nothing that we can do about it, But you let a wal-mart employee say something rude or not be as friendly as you think we should be and all you hear is "I WANT TO SPEAK TO YOUR MANAGER". Customers do not think about how they treat us as wal-mart employees. I am also a SINGLE MOM OF 2 CHILDREN, I also depend on layaway, but the employees have NOTHING to do with it closing. Today, the 19th, our stores layaway closed and I wor

Posted on 11/19/2006 at 10:11:00 PM

 
I don't think everyone thinks about the amount of layaways that are never picked up until months later. If you put a layaway in and pay the 10% down, but forget until 3 months later, then you expect to come back and get all your money back. After that layaway is pulled and tried to be put back on the shelf, nearly half of the things are discontinued. These things are then returned to the shipper for a credit. Layaway personnal have to be trained in a different manner than cashiers, different systems than on other registers. I don't think wal-mart is doing this to hurt customers or to save money, but as a time saving effort. How many of you have stood in line at christmas for hours to get your layaways out? And how many of you are COMPLAINING the whole time about the wait? We have all gone through this. If this were any other company beside Wal-mart closing their layaways there would be no complaints from anyone. Why don't we all just sit back and see what happens!

Posted on 11/19/2006 at 10:11:00 PM

 
I use Wal-mart's lay-away year round for birthdays, Christmas, And many other holidays. It is the only way I can afford the HIGH prices listed on many items at Walmart. Many places have the same item a few bucks cheaper, but NO lay-away.

Posted on 11/17/2006 at 12:11:00 PM

 
I always used it for xmas and for big ticket items. I can't imagine that they won't lose money. I would've bought a tv the other day, but since I couldn't put it in layaway, I will just do without. I didn't need the tv, I just wanted one of the newer, thinner ones. And of course they will lose the xmas money that I normally spent because I will have to shop at Kmart or Sears. I have credit cards, empty credit cards, but I don't want to go that route ever again.

Posted on 11/13/2006 at 6:11:00 AM

 
I really think this is a bad idea!!! I have a big family and we use the lay a way often. I'm sure I will spend alot less money at wal mart. I would like to shop at other stores but i use wal mart because of the lay a way, so if i have to pay on the spot anyway i for one will shop elcewhere.

Posted on 11/04/2006 at 9:11:00 PM

 
Getting rid of layaway isn't a good idea, but it's Walmart, they'll still do just fine.

Posted on 10/26/2006 at 5:10:00 PM

 
I didn't realize they are doing away with layaway. What a shame! It's sure to impact their sales.

Posted on 10/25/2006 at 3:10:00 PM

 
I really agree that alot of children will be without more gifts to open. I don't think Walmart is making a good decision.

Posted on 10/25/2006 at 1:10:00 PM

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