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Consumer Protection - Has it Gone Too Far?

By Susan300, published Nov 03, 2006
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I read a news article recently that talked about an RV manufacturer that is updating their owner's manual to include a statement that someone should be in the driver's seat at all times while the RV is in motion. Apparently, some new RV owner thought that cruise control would drive his RV completely without him, so he turned it on and went to take a little nap in the back area. Of course, he crashed.




And then he sued.




His claim was that the instructions weren't clear enough. So now, the RV maker has to warn every new RV purchaser, in writing, that cruise control is not the same as “auto pilot”. This reminds me of a character from Douglas Adams's writings who withdrew from society saying that “any civilization that had so far lost its head as to need to include a set of detailed instructions for use in a packet of toothpicks” was no longer one in which he could live and stay sane. I can see his point.




I've been observing recently all the products around my home that have warnings or overly explicit instructions. It's scary what people have to be told. Diaper rash cream has a warning that it is to be used “externally only”. Were some people eating it?? Apparently some consumers have odd tastes, because my camera batteries and my shampoo are labeled as “not to be ingested”. On the other hand, my Elmer's Glue Stick is marked “Safe, Non-toxic”, which seems to only encourage would-be snackers.




What kind of world are we living in that every plastic shopping bag I bring home has a pictograph of a child with a bag over it's head and a circle-and-slash overlay to warn that this is a no-no? I'm sure this is to prevent lawsuits, but really, was there a time when someone thought “Hey, let's put this bag over the baby's head? It doesn't say not to...”




Consumer Protection - Has it Gone Too Far?

Cruise control will NOT drive your vehicle while you sleep!

Credit: Microsoft clip art

Copyright: Free clip art from Microsoft

Takeaways
  • Cruise control is not the same as "auto pilot".
  • My Elmer's Glue Stick is marked "Safe, Non-toxic".
  • "Hey, let's put this bag over the baby's head? It doesn't say not to..."
Comments
Showing Comments 1 - 7 of 7
 
 
Who in the world gave him a license to begin with? Great article!

Posted on 05/30/2007 at 7:05:00 PM

 
Great article. Reminded me of the other day when I was blow-drying my hair in the shower... ;-)

Posted on 05/30/2007 at 5:05:00 PM

 
This is a great article Susan. It's amazing the things companies have to warn us about.

Posted on 05/29/2007 at 11:05:00 AM

 
The sad fact is this: In order for there to be a sign or warning about something, some genius had to try it or think about it. Nice article.

Posted on 05/29/2007 at 9:05:00 AM

 
I swear, some people just do not have any common sense anymore. Greaat article!

Posted on 05/29/2007 at 6:05:00 AM

 
That's why we have the Darwin awards!

Posted on 05/28/2007 at 10:05:00 AM

 
I love it!

Posted on 11/03/2006 at 10:11:00 AM

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