"Concierge Service" in the Doctor's Office - Is This Where Medical Care is Headed?
By Noreen Braman, published Jul 18, 2008
Published Content: 17 Total Views: 36,773 Favorited By: 1 CPs
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Recently, I got a phone call from an organization taking a survey on behalf of my primary physician. After some questions about office wait time and other things, they got down to the real purpose of the call - "concierge service." Apparently, some doctors, under the guise of providing more personal service (no waiting, longer appointments, etc.) they are developing the "Concierge" level of medicine. Those who are willing to pay a non-reimbursable by insurance yearly fee that would start at around $1500 would get this extra attention and care. Who knows what kind of care would be doled out to those who couldn't afford that fee, and could only depend on their health insurance to cover their costs. Perhaps this could have prevented the recent incident in Kings County Hospital in which a woman waiting in the psychiatric emergency room for many hours couldn't even get attention after she fell out of her chair and died. If she had been fortunate enough to pay for "Concierge" service, someone would have assisted her.This whole idea is despicable. Of course, I'd be fooling myself if I didn't think that certain people, elected officials come to mind, didn't already get this kind of medical luxury service. The middle class, already bleeding money for food and gas, will now have to make additional budgetary choices - and who wouldn't want their children to get concierge service from their primary physician? Especially if by not paying for it, it means limited access to doctors, longer waiting time, and even perhaps being forced to use the Emergency Room for day to day illnesses. There is no experience outside of hell that could equate to dealing with a baby with an ear infection and being told the doctor can see you in 12 hours - or maybe even next week. And middle-class adults, who are already contemplating whether to buy gas or fill their own prescriptions, may further delay their own medical care until the situation becomes dire.

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Takeaways
- "Concierge Service" is another name for "convenience fee."
- This convenience fee would most likely be non-reimbursable by insurance.
- The middle class is already struggling to pay medical premiums and related costs.
Did You Know?
Would Concierge Service have save the lives of those who recently died because of lack of attention in a Hospital emergency room?Comments
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