Hotel Review: Sleep Inn & Suites in Minot, North Dakota

When choosing a mini vacation destination for me and my two children, I decided on the Sleep Inn & Suites in Minot, North Dakota. Many friends and family members recommended the Sleep Inn to me as it also has an indoor water park, Splashdown
Sleep Inn & Suites - a Choice Hotel International hotel
Neigborhood: Dakota Square
Minot, ND 58701
United States of America
 Dakota. Sleep Inn & Suites is a subsidiary of Choice Hotels International.

Location and Parking

A newer hotel built right off the Dakota Square Mall in Minot, North Dakota, the Sleep Inn & Suites has a great location. It is so convenient, we didn't even have to go outside during our stay! The hotel is connected to the mall, so patrons can walk to the stores and to some great restaurants in the Dakota Square Mall.

Parking was great too, with many close parking spots near all the entrances. It was very easy to get the van unloaded and get our belongings into our room, which is important when traveling with two youngster.

Sleep Inn & Suites Location and Parking: 5 stars

Customer Service

From my past experience, Choice Hotels International is great with their customer service, and the staff at Sleep Inn & Suites is no different. While booking the reservation online, I called the hotel with questions and I was helped immediately. She quickly grasped my situation and was able to offer advice to make my reservation planning go more smoothly.

Once we got to the hotel, we experienced the 'speedy check-in' Sleep Inn promises. Personally, with two children in tow, I had mixed feelings about the speedy check-in. On one hand, I was appreciative that the process didn't take forever, but on the other hand, I felt the staff member went a little too quickly for me. He spoke very quickly, and I had children who were doing their best to distract me. I wasn't confident I knew where our room was or how to get to the indoor water park from our room. I ended up having to call the front desk once we were settled to ask for more complete directions to the Splashdown Dakota water park.

Sleep Inn & Suites Customer Service: 4 stars

Cleanliness and Privacy

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I too love the Sleep Inn. I have stayed there many times with my family and they too love it. There are alot of negative complaints around about the staff and the waterpark on other review sites, but I don't see what any of them are talking about. I have never had a bad stay! I was there one time and got to meet the owners of the hotel, and they were the friendliest people. they were so tuned into their guests' needs, asking how my stay was going and if there was ever anything they could do to make our stay better to just let them know. And the Front Desk Staff was wonderful. The two girls I remember - Tiffany and Natalie, i think were their names- such sweet gals!! Other hotels would be LUCKY to have such excellant examples of customer service.

Posted on 10/25/2008 at 5:10:12 AM

Thanks for the review................

Posted on 07/24/2008 at 2:07:46 PM

Great review- I always like to find reviews of hotels from people before we actually go and stay there!

Posted on 07/22/2008 at 8:07:51 AM

its can be hard to find good service, clean rooms, affordable prices, glad you did!

Posted on 07/18/2008 at 1:07:52 PM

Good article.

Posted on 07/18/2008 at 12:07:31 PM

Sounds good to me

Posted on 07/18/2008 at 12:07:57 PM

Great review~!

Posted on 07/18/2008 at 12:07:22 PM

Comments 1 - 7 of 7