Five Customer Service Solutions!

During an outing recently, I took my grandson, Truth Lewis, for a treat at MacDonald's. Granted, I should be taken to the edge of town, tarred and feathered, and shamed for the entire passerby to see for this - but after all, little kids love the Golden Arches.

We pulled up to the speaker window to place our order. The little guy wanted a chicken nugget Happy Meal with a Hi-C. After the order was placed, the voice boomed the price - of course, no may I, no thank you, no please, or you're welcome accompanied any of this. I have become accustomed to this kind of service and, honestly, never gave it much thought. America and customer service are no longer synonymous.

We pulled up to the "Pay Here" window, where the cashier was carrying on an animated conversation with what seemed to be a close friend on the telephone. "No, you DiDDn't" she replied, and burst out laughing, while handing me my change and never even looking my way. She then waved me up to the next window. I made sure to count the return change. It's just good sense these days.

I then pulled up to the "Second" or food pick-up window. The window person here repeated my order, but it wasn't ready - and so she said, "Let me go see". As she said this, a VERY LARGE FEMALE employee barged in front of me- leaving no space between my car window and the food window -leaving me with a backside view of her lower and wide backend! She then burst into a tirade about the amount of garbage that was lying all over the parking lot and said she was sick and tired of having to pick up this "CRAP" every day! She then told the girl in the window, who had apparently forgotten my order and me, that she would like it if the stupid customers would be a little cleaner! At this point, something snapped within me and I screamed, "And I would like it if you would get your big (blank) out of my face, as well!!!!" At this point the food person threw the food at me, and I tore out of there, laughing my head off - I could hear the food person laughing as well, and the Large Female stating, "OH WELL!"