A Review of Maid in the Shade in Houston, Texas

A Cleaning Service that Does Everything Right but Still Manages to Disappoint

The cleaning service, Maid In The Shade has been operating since 1988 in Houston, Texas, and is still going strong; however, after using their services twice, I decided twice was enough. It took me a long time to finally find a company in Houston that was bonded, insured and was a member of the Better Business Bureau. Unfortunately, many Houstonians see nothing wrong with hiring illegal immigrants but after reading my review, perhaps they'll finally see why it is so important to use a "legal" contractor.

The positive points about Maid In the Shade are that the people who own and run the business used to clean houses themselves, so they have incorporated everything they learned about professional house cleaning into an intense training program for all of their cleaning staff. They also pride themselves on their excellent customer care team with communication, professionalism, and friendliness. Maid In The Shade is owned and operated by women - Girl Power all the way - so that was a plus for me, being a woman.

A first time cleaning is not cheap; it is $125 plus tax but if you want to get onto a regular cleaning schedule (e.g. every three weeks), then the price drops down to $90 + tax. If you would like intermittent cleanings which come in handy when preparing for guests, a party, or even spring cleaning, then the cost is $110 + tax (if you've already had your initial cleaning). They take your credit card information over the phone and charge you after your house has been cleaned; that way you don't have to worry about writing a check or having enough cash on hand to give to the cleaning associates.