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CSR  

The (CSR) Comprehensive School Reform initiative was developed to make sure that all children meet academic content and achievement standards as outlined by the Department of Education.

For over two years I worked as a CSR at a mortgage company. My experience has helped me considerably as a consumer, and I want to share this information with the world.

What is ethics? When do we cross the line between right and wrong and who determines when that line is crossed? Ethics can be defined as moral philosophy. It is basically "the discipline concerned with what is morally good and bad, right and wrong.

Is this a bargain: pay as you go, unlimited nights and mobile to mobile calling for 99 cents a day?

A study has linked exposure to smoking in movies with the likelihood of viewers to smoke.

Cholera is spreading in several regions of Iraq, according to the U.N. World Health Organization.

A how to guide on how call centers work and tips on how to succeed in them.

So, after hearing several different experts say, when interviewed, that our government is not prepared to protect us in the event of an outbreak of H591; I began to wonder what I might do, as an individual, to protect myself. I

You have resources that are available to you in the event that a medical claim is denied. This article will outline some of those resources, and tips for ensuring you are not paying for services that the insurance company is responsible for.

If you're tired of your service with AOL, here's how to cancel it and get yourself a better ISP.

One customer's review of TWC

The group responsible for maintaining the Bluetooth standard admitted that the new BlueTooth 2.1+ EDR (Enhance Date Rate) is now the main standard for the BlueTooth devices.

One of the major hindrances in ensuring a high quality customer service is the lack of empowerment of customer service professionals.

Arizona Iced Tea Concentrate comes in two flavors, traditional iced tea and green tea. To make it at home, simply mix it with water.

A new computer doesn't seem to need a service contract, but it's an important part of making your computer last for years.

For my "going away to Albuquerque" shindig, my guy friends and I decided to float Current River in Southern Missouri. My expectations included only a sunburn and a couple of laughs, but what I got was an authentic experience.

This is a review of product purchasing experience of an ignorant buyer from a more ignorant company.

Know the hoax messages in Orkut and help Orkut to serve you better. Before forwarding the message do litle research to identify the hoax messages.

To set yourself apart from the crowd, cast your profession in its most ennobling light & focus on the benefits of your work as they accrue to others. Here's How.

Having you wedding as something everyone will remember is the want of most brides. Having unique personalized wedding favors will do just that.

Getting married cost a lot of money. Saving some money on wedding favors will help you pocket some extra cash.

We've all had them. That completely irrational, inconsolable person that just won't listen to reason and needs someone to take the brunt of their anger.

I feel I should get a refund on the education I'm not using. I make a few phone calls to test my theory.

Don't pay too much for your cable bill. Here are some great ways to cut the cost of your favorite television shows.

I'll be honest with you: negotiating your cell contract isn't as much fun as a day at the circus. However, you'll be surprised at the deal you can get if you just open up your mouth and talk to someone.

As a customer/consumer we typically expect a valuable and worthwhile Customer Service experience. Read more ...

Turning your skills into a home based business venture.

A description of Corporate Social Responsibility accompanied by detail of how four corporations have decided to give back.

The environmental field is one of the fastest growing career sectors with lots of interesting prospects for job seekers. Here are some of the best online resources for environmental jobs.

A simple essay on getting special treatment from your credit card company, including cancelling fees and getting lower interest rates.

This time, I'd like you to better understand some of the personality behind the person on the other end of your phone when you hear those dreaded words, "Hello, may I speak with___?..."

This is an article describing my experience with a scammer.

No I am not an attorney! I am just some poor slob that's been hit by other drivers too many times and "literally forced" into learning the best ways to settle with insurance companies!

I foresee a conceptualized vision of the company as one that is focused on developing and bring the best quality power tools to the market.

You know how to use google and you know how to search Craigslist for jobs, but what happens when you put the two together?

The information provided in this article will allow you to have late fees written off or reduced as well as give you free rentals at your local BlockBuster.

You can make money by taking advantage of a 0% credit card offer. Here's how many savvy consumers make thousands each year with practically no work.

This study examines current prevention and intervention programs implemented in South Africa focused on children and attempts to discover the most successful of the evaluated programs and why it has been successful.

A overall look at avian flu. Where it started and how it affects humans.

Crisis communications is one of the most important aspects of public relations. Many companies have various problems each year that need to be turned around in a positive light to the public.

I will tell you how to "Work from Home", No Scams,No money dished out! This is all legit, and free. I will give websites to check out, and advise on "real home jobs", and your typical scams.

Work place privacy in a post 9/11 world. This paper examines the current situation of employee privacy and employer rights in respects to terrorism and law.

new strain of crime has developed through the invention of the computer and Internet: cybercrime. Cybercrime is when criminals use computers or networks as a tool, place, or target for criminal activity and behavior.

Is it time to consider a customer service training program?

Although bird flu is naturally carried in the intestines of wild birds it usually has no effect on them.

Manipulate those CSRs to your advantage! Telephone Customer Service Calls are synonymous with "pain in the ass". Long hold times. Musak. Rude, bored, often moronic employees. But anger will get you nowhere. Learn the art of subtlety to get what you need.

In today's fast moving, high tech world, it is often easy to forget the most important component of business is the customer. Customer service has been reduced to a faceless, nameless, and often voiceless entity.